Our Shipping & Return Goals
Our mission at Head West is to provide customers satisfaction with every order placed. For any questions and concerns, please email us at [email protected].
RETURN POLICY
Returns may be made within 30 days of purchase for STORE CREDIT or EXCHANGE ONLY with a valid receipt.
All returned items must be clean, unworn, and have original tags attached.
ARTWORK, CLEARANCE, and VINTAGE items are FINAL SALE and cannot be returned or exchanged.
HOLIDAY RETURN POLICY
Buying a gift?
Gift purchases made November 15 –December 25 may be exchanged or returned for store credit with a gift receipt through January 25.
To return an online order:
- Please return the item with a note or email as to why you are returning it, and we will issue you a store credit (excluding applicable shipping costs).
- Please note that we do not cover any shipping costs for returns sent back to our store. We also do not cover any shipping costs for exchanges.
To send returns back, please mail to this address:
Head West
Attn: Online Return
24 West Main Street
Bozeman, Montana, 59715
Phone: 406-587-2153
Email: [email protected]
International customers are responsible for both incoming and outgoing shipping costs, duties, custom fees, and taxes on returned items.
Contact Us
For any questions about our return policy, orders placed, and shipping questions, please email us at
[email protected] or call us at 406-587-2153.